Contact Nectar Customer Service
Nectar Phone Numbers and Emails
Customer Service:
-
+44 344 811 0811
How to Contact Nectar Customer Service?
Nectar Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Nectar Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Nectar is 443448110811. 86% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Tuesday and Wednesday, while the shortest are on Sunday.
Be prepared for the call as Nectar may ask you for the following information to identify you as a customer: first and last name, address or zip code or customer id or account no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Nectar Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Nectar is 443448110811. 86% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Tuesday and Wednesday, while the shortest are on Sunday.
Be prepared for the call as Nectar may ask you for the following information to identify you as a customer: first and last name, address or zip code or customer id or account no.
People call Nectar mainly because of cards, return/ replace and request for information.
Most customers feel very satisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Nectar Website:
Nectar Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9 am - 5.30pm
Saturday: 9 am - 5 pm
Nectar Customer Service Reviews
Terrible customer service. Have not been able to log into my account to take advantage of offers for several months.
Will not accept my password tried numerous times to resolve this with the IT Team. Okay when they do it, then no show when I try.
Have done Online Chat, nothing that was promised was actually done. Have lost out on hundreds of points.Do not DoD
Disgusting company that offers you rewards for shopping then often doesn't add them and ignores you when trying to resolve it. I've shown them evidence and still they haven't given the points owed.
Avoid the stress of Nectar Clubcard; it's far better even if not great, at least you get what they offer. The customer service response on Resolver that they offer is terrible!
your online chat service is abysmal, very poor English speaking agents with very low ability to understand the simplest of questions !!.
Even your advertised email address for customer service doesn't exist
5 emails to " helpline@***.com" all bounce back !!!. what an absolute joke Nectar is.
How Good is Nectar's Customer Service?
Summary of Nectar Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Nectar?
Cards Question:
- “Need a card”
- “I lost my card”
- “To add husband to nectar card”
Return/ Replace Question:
- “I need to change my address”
- “Change my phone number”
- “I have changed email adress”
Product/ Service Question:
- “Nectar points error”
- “Nectar not connecting”
- “Nectar not working, I’m not acknowledged”
Request for Information Question:
- “I want to update my phone number”
- “Request the keyring nectar cards”
- “I need to know how to get nectar points off my online shopping pleas”
Account Question:
- “Can't log in”
- “Close account”
- “Was having problems logging in, but not yet. Thank you”
Activation/ Cancellation Question:
- “Renew my nectar catd”
- “To renew my nectar card”
Shipping and Delivery Question:
- “Sort delivery if coupons”
- “I brought an item from Argos for £250 and I did not receive my nectar points”
Refund Question:
- “Lost points not refunded on new nectar card”
Payments and Charges Question:
- “Mare pyment debit ho gyai mgr company unsuccessful bta rahi ha”
Staff Question:
- “Bad customer service by your staff”
Other Question:
- “Missing bonus points”
- “Missing nectar points”
- “Adding new catd”
Compare Nectar Customer Service To
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